WHICH METHODS OF PAYMENT CAN I USE?
Payment cards – You can pay with Maestro, Visa, American Express, MasterCard and JCB. Payment will not be withdrawn from your account until the goods leave our warehouse.
HOW DO I REDEEM A GIFT CARD / GIFT CODE / DISCOUNT COUPON?
If you have a gift card, gift code or discount coupon, you receive a discount when you order at www.ichi.biz. Redeem your gift code in three easy steps:
1. Add the goods you wish to purchase to your shopping basket.
2. When you have finished shopping, tick the "Use gift card/discount code" box on the shopping basket page.
3. Enter the discount code in the field below and then click UPDATE BASKET.
If the conditions for receiving a discount are met and you have entered the code correctly, you will see the discount deducted in the discount field. The discount will also have been deducted from the order sum. Click NEXT STEP. You cannot combine several discount or other codes in the discount code field on the shopping basket page. If you have two different codes, you cannot use both on the same order in the webshop.
THE PRICE OF GOODS I HAVE RECEIVED HAS SINCE BEEN REDUCED WHAT SHOULD I DO?
We often run campaigns, in which products are reduced for a specific period of time. We offer no compensation in connection with campaigns. However, you are welcome to make use of your right to return goods within 14 days (see section on goods returns).
IS IT SAFE TO SHOP ON WWW.ICHI.BIZ?
You can rest assured that it is safe to shop in our webshop. All your card details will be encrypted using an SSL (Secure Socket Layer) protocol. The protocol ensures that no unauthorised party can read your card details or other data in connection with a PBS transaction. However, ICHI reserves the right to transfer the purchase sum via bank transfer to Sydbank, Denmark. We will never divulge your personal details to a third party unless you have given us permission to do so. You can rely on us. Shop safely at www.ichi.biz.